Useful information

We see that we are in the business of establishing effective, cooperative relationships with our clientele to assist in co-creating change relevant to the particular person we are seeing.


Due to the personal, confidential, often sensitive and vulnerable nature of the work we do, reputations can be lost a lot more rapidly than the time it takes for them to become established.


For these reasons, in constructing this website, we have tried to emphasise the mood and attitude from which we work, as well as many of the theoretical positions that have informed our training, strategies and techniques.


In terms of our general approach however, visitors to our website may find many of the 'What if …' questions on the bottom of these pages informative of the way we see our work and the general mood of the approach we look to take with our clientele.



Choosing a psychologist


For most people, the decision to make an appointment with a psychologist is not a small one.


Individuals, couples and families engage the services of a psychologist for many reasons, which may include:

  • Resolving long standing or recent personal issues
  • Dealing with stress and emotional problems
  • Looking for help in making a decision
  • Managing and improving relationships
  • Coping with illness
  • The need to learn strategies to manage life's challenges more productively and with greater fulfillment.

Whatever the reason, people generally make appointments with psychologists to discuss things that matter to them.


For these reasons, the process of making an appointment with a psychologist needs to be handled with care and understanding. Also, because treatments can be offered from many different perspectives, those looking for a suitable psychologist or counsellor could be well advised to choose carefully when in the process of making an appointment. Still, this task can be somewhat daunting for those who have little knowledge about therapy and the approach or philosophy that might suit them best.


So how do you choose the most relevant or appropriate psychologist for your particular issue?


We recommend that you consider at least four areas of information when choosing your practitioner.


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Qualifications and professional association memberships


Qualifications provide some measure of the level and type of training that a practitioner brings. Professional association membership status can provide further indication as to the standard and type of treatment, and the guidelines of ethical practice that a psychologist has committed to offer through such membership. For osychologists, registration with the Psychologists Registration Board ensures a minimum level of training for registration as a psychologist.


The major professional associations are the Australian Psychological Society and professional bodies that are constituent organisations of the Psychotherapy and Counselling Federation of Australia. These bodies require a certain level of training, ethical practice and ongoing professional development for continuing membership.


This information is usually displayed in any information about the practitioner or clinic (such as advertisements, business cards or brochures), and should be readily offered and explained in response to an enquiry.



Experience and specialisations or interests


It will probably be important to consider the level of experience of the practitioner you may be considering and their particular specialisations and interests.


It may also be useful to consider whether a specialisation is associated with specific training and the recognition that the specialist training has in the field. In most cases, these associations should be clear from the information provided or made clear as a result of enquiry.


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The 'mood' or 'attitude' of the clinic or service


We feel it may also be important for a potential client to assess the mood or the 'attitude' of the service they are enquiring about. Often, the way your enquiries are handled can be a fair reflection of the standard of service you might expect to receive.


Psychologists are generally in the business of effective interactions, and we believe the service needs to be competently provided at every stage of the service, from its reception services to the consultation room.


This type of assessment is very much a 'how does it feel' assessment:

  • Was my enquiry listened to?
  • Was I treated with respect?
  • Did, could or would I feel looked after by these people?

It may be that you will need more information to make this judgment if it is really important to you. Clarifying what the treatment might involve for you as a client can be paramount in assisting you to make a decision about how and with whom you might commence treatment.



What can I expect with the treatment or approach for my issue?


We believe that is important for a potential client to be able to obtain information from a practitioner or clinic about what the treatment will involve, how many sessions it could take, and how the presenting issue is seen or understood by the approach being used.


The responses to such questions will likely vary significantly from clinic to clinic. We feel it is important for potential clients to have opportunity if necessary to discuss these issues with the clinic and / or the relevant practitioner, before they commit to commencing treatment.


In some cases, after some initial discussion, it may be useful to make a 'one off' appointment with the purpose of clarifying these issues in detail. We have often found if all going well, that useful strategies and treatment suggestions can emerge from such a session.


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What if ... you found some ways of doing things for your betterment that you never thought you could? Imagine that.