Our approach

In outlining our approach to therapeutic work, we always take into account the individual needs of each client and how we can best support them to meet their needs.


With our clients, we: 

  • design strategies to improve motivation, clarity, personal responsibility, sense of purpose and direction, and problem solving skills
  • explore what change, improvement or skill they are looking for, and how we might go about learning that skill, generating that change and designing the steps to assist in moving towards the goal.

We believe that effective therapy often depends more on the relationship between the client and therapist, than the actual style of therapy used in the sessions. It's important to 'click' with each other in a positive, productive way. As Ellen, one of our principal psychologists says, 'We need to treat our clients as we would treat a loved member of our family'. This statement is supported by clients who see us as a family service, where different family members are part of an ongoing relationship with us as significant challenges in their lives arise.


From a more clinical view, our overall approach to therapy is guided by several significant and permeating ideas. We believe in: 

  • the importance of client empowerment
  • a positive approach that focuses on what can be done
  • acknowledging the client as the expert on their problem
  • designing change with and for the client - no single therapy suits all clients
  • making therapy relevant to each particular client
  • working together as a team on the problem and the steps to its resolution
  • clarifying and exploring treatment options with a client, establishing more informed goals and strategies. 

Much of our work with clients tends to focus on present circumstances and future actions, rather than remaining problem focused by 'archeologically digging' for explanations in the client's past. We have found that this approach tends to be more efficient and resourceful than the more traditional 'problem focused' therapies.


We take the position that 'the theory is sitting in front of us'. In this way, it is the skill of the therapist to work with that history, that situation, and that person in an agreed manner that is relevant to the client. Our emphasis here is to design treatment for and with the individual person, rather than focusing our response purely on a pattern of symptoms or condition.



What if ... you discovered some ideas and strategies that gave you more choice and control in your life? Imagine that.